We look after the websites we build, and in most cases sites built by other people too.
Website maintenance and support
A website is not finished when it launches. Software needs updating, certificates expire, forms stop sending, and pages need to change as your business does.
- Regular updates
- Framework, plugin and library updates, so known security problems do not pile up.
- Backups
- Scheduled backups and a restore process that has actually been tested.
- Uptime and security checks
- We watch for downtime, expired certificates and suspicious activity.
- Content changes
- Text, images, prices and new pages added for you.
- Bug fixes
- If a form, page or feature stops working, we find out why and fix it.
- Speed checks
- Regular checks of page speed on mobile, with fixes when it slips.
Who this is for
- Businesses without an in-house developer
- Owners who want changes made quickly
- Sites that have become slow or unreliable
How long it takes
We can usually take over a site within a few days of a short review of how it is set up.
Questions about this service
Do you maintain websites you did not build?
In most cases, yes. We review the site first and tell you if anything needs fixing before we take it on.
What does support cost?
Every plan includes support for one to twelve months, depending on the plan. After that, or for sites we did not build, we quote based on the size of the site and how much help you need.
What should I do if my site goes down?
Call or message us on WhatsApp. We check the server, the domain and recent changes first, and keep you updated while we fix it.
Related reading: Why website maintenance matters
Tell us about your project
Send a few lines about what you need. We will reply with questions or a rough price, and there is no obligation.